Cleanliness in a business environment is not just about aesthetics—it plays a significant role in employee well-being, productivity, and the company’s professional image. In Italy, as businesses across sectors seek efficiency and compliance with hygiene standards, business cleaning contracts and janitorial services have become indispensable.
This article provides a full overview of what janitorial cleaning contracts in Italy entail, how to establish one, what services are typically included, and how to select the right provider for your business.
What Is a Business Cleaning Contract?
A business cleaning contract is a legally binding agreement between a company and a janitorial service provider that outlines the scope, frequency, and terms of cleaning services to be delivered. This contract ensures clarity for both parties and guarantees that high-quality, consistent cleaning is maintained across the business premises.
Why Businesses in Italy Need Janitorial Contracts
✅ Consistency
Contracts provide a structured schedule and scope, ensuring regular and reliable cleaning.
✅ Compliance
Italian labor and health laws (including regional ASL regulations) require businesses to maintain sanitary conditions, especially in sectors like hospitality, healthcare, and food services.
✅ Customization
A contract allows businesses to tailor services to their specific needs—ranging from daily cleaning to deep sanitation.
✅ Cost Efficiency
Long-term agreements often come with discounted rates, predictable costs, and easier budgeting.
Types of Janitorial Services Included in a Contract
| Service | Description |
|---|---|
| Routine Office Cleaning | Daily dusting, vacuuming, and trash removal |
| Disinfection Services | Targeted cleaning of high-touch surfaces using antibacterial products |
| Restroom Maintenance | Cleaning toilets, sinks, refilling soap and paper supplies |
| Window Cleaning | Interior and/or exterior glass maintenance |
| Carpet & Floor Cleaning | Sweeping, mopping, and professional floor treatments |
| Kitchen/Breakroom Cleaning | Appliance cleaning, surface sanitation, waste disposal |
| Waste Management | Recycling, hazardous material disposal, bin rotation |
Who Uses Janitorial Contracts in Italy?
Corporate offices (Milan, Rome, Turin)
Retail stores and shopping centers
Medical clinics and hospitals
Restaurants and cafés
Hotels and resorts
Educational institutions
Government buildings
Industrial facilities and warehouses
How to Establish a Cleaning Contract in Italy
Step 1: Needs Assessment
Evaluate your facility’s size, foot traffic, and cleaning priorities.
Step 2: Request for Proposal (RFP)
Send detailed requirements to multiple cleaning companies to get competitive quotes.
Step 3: Site Visit
Professional cleaning companies will often visit your business premises to provide accurate pricing.
Step 4: Review of Contract Terms
A typical contract includes:
Frequency of service
Specific areas covered
Supply and equipment responsibilities
Liability and insurance terms
Service hours
Termination clauses
Step 5: Trial Period (Optional)
Some providers offer a 1–3 month trial phase before long-term commitment.
Top Janitorial Companies Offering Business Cleaning Contracts in Italy
| Company Name | Headquarters | Specialization |
|---|---|---|
| Markas | Bolzano | Corporate, healthcare, educational sectors |
| Coopservice | Reggio Emilia | Industrial and public sector cleaning |
| Dussmann Service | Milan | Facility and building maintenance |
| Servizi Italia | Parma | Medical and industrial sanitation |
| Impresa di Pulizie SIRE | Rome | Offices and small business cleaning |
Sample Business Cleaning Contract (Overview)
Parties:
Client: [Business Name]
Provider: [Cleaning Company Name]
Scope of Work:
Daily cleaning of offices, breakrooms, and bathrooms; weekly floor buffing; monthly window cleaning.
Duration:
Initial term of 12 months, with optional renewal.
Payment Terms:
€1,200/month, payable on the 1st of each month. 30-day notice for cancellations.
Inclusions:
All cleaning materials and labor included. Specialized services (carpet shampoo, window washing) upon request.
Insurance:
Provider holds liability insurance of €2,000,000.
Legal Considerations in Italy
Tax and Invoicing
Ensure that your provider issues proper invoices (fatture) with VAT where applicable. You may need to retain documentation for tax deductions.
GDPR and Privacy
For offices handling personal data, ensure that the cleaning staff are trained in respecting privacy zones (e.g., avoiding sensitive documentation).
Employment Contracts
Reliable companies ensure their janitorial staff have legal contracts and are covered by INPS (National Social Security) and INAIL (insurance against accidents at work).
Tips for Choosing the Right Janitorial Partner
Check Certifications – Look for ISO 9001 (quality management) and ISO 14001 (environmental).
Ask About Eco-Friendly Practices – Italy values sustainability, and many providers offer green solutions.
Request References – Ensure the company has worked with similar business types.
Confirm Staffing Levels – Make sure the team is large enough for your facility’s needs.
Evaluate Flexibility – A good provider can adjust schedules or add services as needed.
Benefits of a Business Cleaning Contract
Consistent and professional results
Predictable monthly costs
Flexible service hours (before/after business hours)
Legal and insurance protections
Option for sustainable cleaning practices
Long-term working relationship for peace of mind
Conclusion: Invest in Workplace Cleanliness
In Italy’s competitive and professional business environment, having a reliable janitorial cleaning contract is a necessity, not a luxury. It allows your staff to focus on core business operations while experts handle hygiene, sanitation, and appearance.
Whether you operate a modern office in Milan, a boutique hotel in Florence, or a manufacturing unit in Bologna, finding the right cleaning partner can elevate your brand, protect your team, and keep you legally compliant.
